RT 4 RPMs

rpm

Defaults for RT 4.0.6

http://example.com/Admin/Global/Scrips.html

Id Description Stage Condition Action Template
1 On Correspond Open Tickets TransactionCreate On Correspond Open Tickets Blank
2 On Owner Change Notify Owner TransactionCreate On Owner Change Notify Owner Transaction
3 On Create Autoreply To Requestors TransactionCreate On Create Autoreply To Requestors Autoreply
4 On Create Notify AdminCcs TransactionCreate On Create Notify AdminCcs Transaction
5 On Correspond Notify AdminCcs TransactionCreate On Correspond Notify AdminCcs Admin Correspondence
6 On Correspond Notify Requestors and Ccs TransactionCreate On Correspond Notify Requestors and Ccs Correspondence
7 On Correspond Notify Other Recipients TransactionCreate On Correspond Notify Other Recipients Correspondence
8 On Comment Notify AdminCcs as Comment TransactionCreate On Comment Notify AdminCcs as Comment Admin Comment
9 On Comment Notify Other Recipients as Comment TransactionCreate On Comment Notify Other Recipients as Comment Correspondence
10 On Resolve Notify Requestors TransactionCreate On Resolve Notify Requestors Resolved
11 On transaction, add any tags in the transaction's subject to the ticket's subject TransactionCreate On Transaction Extract Subject Tag Blank

http://example.com/Admin/Queues/

Id Name Description Address Priority DefaultDueIn Lifecycle
1 General The default queue -/- 0-0 0 Enabled default

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