These papers were highlighted in Victoria Bondarchuk's talk at https://fosdem.org/2017/schedule/event/osd_when_cultures_clash/ from her larger list at https://github.com/victoria-bondarchuk/List-of-Academic-Research-on-Usability-in-FOSS

Her slides don't appear to have been posted yet but these are similar: https://www.slideshare.net/VictoriaBondarchuk/exploring-and-integrating-ux-in-open-source-software-development

This talk was mentioned at https://botbot.me/freenode/opensourcedesign/msg/81236128/


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